Every call answered by a U.S.-based, crisis-trained agent who knows the difference between detox and IOP.
Hired, trained, and managed in-house.
De-escalation, motivational interviewing, clinical vocabulary.
Holidays, overnights, weekends.
Average pickup under 8 seconds.
Agents answer in your name, your script, your tone.
BAA, encrypted recording, role-based access.
Yes. Every agent completes structured training before taking a live call.
No. Agents answer in your facility's name and follow your script.
Human covers every call live. Human + AI uses AI for non-admissions to reduce cost.
A 20-minute consultation to scope a 24/7 human service that sounds like your team.
