Over 1M calls answered. 7,400+ admissions placed. $1M+ in recovered revenue across 100+ treatment centers.
Pacific Bay — admissions team
Case study · Pacific Bay Recovery
From burned-out cellphone to 24/7 coverage in 48 hours.
“Things got busier for us, and as Director of Admissions I began to struggle to answer every call. Stefan and his team became more of an extension of our business, rather than a 3rd party service.”
— Jacob K., Director of Outreach & Admissions
38%
lift in admissions conversion
0
missed calls in first 90 days
48hr
from kickoff to live
Case study · Sunrise Detox
$317,000 in recovered revenue from CRM leads alone.
A 90-day outbound revival on the leads sitting unworked in their Salesforce instance. We dialed, qualified, warm-transferred. They closed.
$317K
recovered admissions revenue
62
re-engaged admissions
90 days
from kickoff to ROI positive
Sunrise Detox — intake desk
Lighthouse — call center
Case study · Lighthouse Treatment
Cut after-hours coverage cost by 54% with Human + AI.
Replaced an overnight live-only coverage contract with the Human + AI hybrid. Same admissions conversion. Half the bill.
54%
reduction in coverage cost
100%
admissions calls handled live
<8s
average pickup time
1M+
behavioral healthcare calls answered
7,400+
people admitted to treatment
100+
treatment facilities served
$1M+
in recovered admissions revenue
What's recoverable in your CRM?
A 30-minute audit. Most facilities find six figures of recoverable revenue.