The conversion-protecting hybrid. AI triages routine calls. Trained humans take every admissions call.
Crisis-trained, U.S.-based agents pick up every admissions call.
Routine, non-admissions, after-hours overflow handled by Voice AI.
AI escalates anything that smells like admissions.
Live caller handoff with full context, not a cold callback.
One product, one onboarding, one quality bar.
BAA in place day one. Every interaction logged.
You can — see our Human tier. Most facilities save 30–60% on equivalent coverage.
Sub-second. The caller hears one continuous conversation.
Yes. Any uncertainty escalates to a human immediately.
We’ll run a real call live so you can hear the AI-to-human handoff.