A U.S.-based, behavioral-health-only answering service. 24/7. By people who know what IOP stands for.
Rollover Rep started inside a treatment center. Our founders ran admissions and watched real people in real crises hit voicemail when the day-shift ended. The first version of this company was an overnight cellphone tied to a willing human. The current version answers a million calls a year — but the goal hasn’t changed.
We are the admissions answering service for behavioral health: U.S.-based reps, AI where it helps, and a deep understanding that the first call is the one that builds trust.
AI is a tool. Crisis calls need a person.
Pickup time is the most honest metric of caring.
Admissions is sales, but it’s also clinical work.
We only do behavioral health.
The first 30 seconds of every call decides everything.
Services for any size and any budget. Direct Salesforce integration. Certified CallTrackingMetrics partner. Custom API integrations available for any CRM.
